Michelle Russell - Assistant Case Manager

Michelle Russell - Assistant Case Manager

Specialism
  • Children
  • Young People
  • Adults
Experience:

Michelle has experience of working in the Health and Social Care sector for the last four years. Prior to joining Brownbill Associates Ltd Michelle managed a large non-profit making preschool, supporting 80+ families, a percentage of which included accessible preschool education for children with additional needs. Part of the role was supporting families of children who required additional support, recognising this was their first experience on the education ladder. Enabling those families to access additional support for their children and themselves, introducing them to other agencies offering respite and therapies, introducing them to the assessment process for an EHCP prior to accessing formal education. Michelle’s main role at Brownbill Associates is to manage a small caseload of clients under the direction of the Clinical Manager Adults & Senior Case Manager. She also undertakes non-clinical tasks directed by our team of Case Managers enabling them to focus on other areas of work that are crucial for their clients. Michelle is able to support her clients in their daily life helping them to achieve their goals and a degree of independence. She aims to support and maintain clients at a healthy and manageable level for example, finding a new leisure activity, planning a holiday, moving home. Michelle is available to our case managers, clients and support teams via telephone, face to face visits and email. Michelle can help problem solve and manage different day to day situations or help our clients, their families or support teams manage their emotions by listening and allowing them to vent their frustrations. Michelle aims to visit her clients on a monthly basis or more often if required dependent on the needs of the client and level of involvement. She is able to react to unexpected events in a timely manner. Her involvement can also include supporting clients to meetings/appointments. Tasks that Michelle is able to undertake in her role include: • Holiday planning, supporting with UK, short/long haul based holidays and associated support needs. • House searches and support with moving taking into consideration all the factors associated with moving. • Attending MDT’s and team meetings. • Scribing for MDT meetings, team meetings, disciplinaries etc. • Organising of MDT and other meetings. • Therapist searches. • Leisure and vocational research and placements. • Obtaining funding from the Deputy. • Ordering of equipment and other requirements • Being adaptive and flexible to the client’s needs Prior to joining Brownbill Associates Ltd Michelle managed a large non-profit making preschool, supporting 80+ families, a percentage of which included accessible preschool education for children with additional needs. Part of the role was supporting families of children who required additional support, recognising this was their first experience on the education ladder. Enabling those families to access additional support for their children and themselves, introducing them to other agencies offering respite and therapies, introducing them to the assessment process for an EHCP prior to accessing formal education. Michelle’s administrative experience enables her to offer an organised pragmatic approach to workload and to prioritise with efficiency. Always placing the client first. Michelle has an enhanced certificate from the Disclosure and Barring Service and is a qualified First Aider.

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